Ask what the description means
Eco-friendly is a broad marketing term. Ask which specific method is proposed, why it is suitable and what exposure or environmental considerations were assessed.
Start with prevention
Removing access to food, addressing water sources and repairing appropriate entry points may reduce conditions that support pests. Identification and monitoring help avoid treating the wrong problem.
Request method-specific instructions
Ask about occupants, pets, non-target wildlife and any water or food areas. Follow the product label and the appointed professional’s directions; do not assume natural means harmless.
Related pest guides
Rats & Mice
Recognise rodent signs and understand inspection, treatment and proofing.
Read guide
Bed Bugs
Check bedding and furniture signs, preparation and follow-up questions.
Read guide
Cockroaches
Identify kitchen activity and understand monitoring and prevention.
Read guide
Wasps
Assess a suspected nest safely and prepare for professional identification.
Read guideFurther information
- NHS: bedbugs and bites
- Government: renting a safe home
- British Pest Control Association: pest advice
- Find your local council
- Safer food, better business for caterers (FSA)
- HSE: rodenticides
Published by Pest Protect London. Updated 9 September 2026. General information; treatment decisions require an assessment of the property. Editorial policy.