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Pest control for housing associations in London

Housing associations manage large residential portfolios across London boroughs, with statutory obligations to address pest infestations in communal areas and a responsibility to support tenants in private dwellings.

Inspection priorities

  • Rodent infestations in communal plant rooms and bin stores
  • Bed bugs in high-turnover social tenancies
  • Cockroaches in communal kitchen areas
  • Ants and wasps in communal gardens and bin areas

Build a practical service specification

Map delivery points, food storage, waste areas, staff facilities and shared routes. Agree when monitoring can take place without disrupting operations and identify the person responsible for following up recommendations.

What to ask your contractor to provide

  • A dated inspection report with findings and evidence.
  • A site plan showing monitoring points where relevant.
  • Treatment and safety instructions appropriate to the premises.
  • Clear escalation contacts and an agreed response process.
  • Written prevention recommendations, owners and review dates.

These apply to any commercial premises. For the legal duty that sits behind them, what an environmental health officer looks for on an unannounced visit, and how to specify scope, reporting and response before you compare prices, read the commercial pest control guide.

Relevant pest guides

Further information

Published by Pest Protect London. Updated 9 September 2026. General information; treatment decisions require an assessment of the property. Editorial policy.