Inspection priorities
- Rodent infestations spreading through communal plant rooms
- Bed bugs in managed short-term lets and HMOs
- Cockroaches in communal kitchen areas of bedsits and HMOs
- Pigeon fouling on building exteriors and balconies
Build a practical service specification
Map delivery points, food storage, waste areas, staff facilities and shared routes. Agree when monitoring can take place without disrupting operations and identify the person responsible for following up recommendations.
What to ask your contractor to provide
- A dated inspection report with findings and evidence.
- A site plan showing monitoring points where relevant.
- Treatment and safety instructions appropriate to the premises.
- Clear escalation contacts and an agreed response process.
- Written prevention recommendations, owners and review dates.
These apply to any commercial premises. For the legal duty that sits behind them, what an environmental health officer looks for on an unannounced visit, and how to specify scope, reporting and response before you compare prices, read the commercial pest control guide.
Relevant pest guides
Rats & Mice
Recognise rodent signs and understand inspection, treatment and proofing.
Read guideBed Bugs
Check bedding and furniture signs, preparation and follow-up questions.
Read guideCockroaches
Identify kitchen activity and understand monitoring and prevention.
Read guidePigeons
Understand roosting, building access and professional bird management.
Read guideAnts
Trace indoor ant activity and review food storage and entry routes.
Read guideFurther information
- NHS: bedbugs and bites
- Government: renting a safe home
- British Pest Control Association: pest advice
- Find your local council
- Safer food, better business for caterers (FSA)
- HSE: rodenticides
Published by Pest Protect London. Updated 9 September 2026. General information; treatment decisions require an assessment of the property. Editorial policy.